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Subtitle Michigan Ontario Barbershop News Pioneer District Barbershop Harmony Society
February 2008                ArchiveAdsSubmissions Links          Online Edition #2

Lansing Chapter


by Don Horton
and Paul Howe Editor

With only about five weeks left until our show,we’re seeing that ticket sales are not moving nearly as fast as we want. Don Horton gave a 10 minute presentation on how to SELL more tickets. Our chapter budget is approximately $35,000 per year and the Wharton Show is our main source of income. In order to maintain the level of expenditures we have enjoyed, such as having our ticket to contest paid by the chapter, paying for coaching, sending members to Harmony College and COTS, buying music, etc. etc. etc. which ALL member benefit from, we need to sell another 500 to 1000 tickets between now and show time. If each chapter member sold 10 to 20 more tickets in the next 5 weeks over and above what you have already sold, we could raise another $10,000 to $15,000. Current ticket sales are only slightly above our show production expenses.

Don presented a plan and a challenge that he used successfully a few years back, which was the only time this chapter ever sold out the Wharton. Don discussed the fact that SALES are made by personal contact with prospects and that most sales are made on the 3rd or 4th time you ask for the order.

The challenge was presented to each member to make a prospect list of 25 names and phone number (see attached work sheet).

Call these people the first time and tell them about the show, the date time etc. Normally they have to talk it over with their spouse (but they seldom call you back) So, you make the next (second) call. They normally admit they forgot to discuss it with their spouse but they typically will promise to do that and call you back. They normally don't call you so you have to make call number three, and occasionally a fourth call. Usually, on the second or third call they will tell you they have another commitment that night or they will place an order for some tickets. If they only order two, suggest they invite some friends to go with them. Many times they will call you back and order more.

Don calls it the 20/3/20 Challenge: Call 20 people 3 times and you'll sell 20 or more tickets.

Don has asked each man in the chapter to accept the challenge and collectively (as a team) we can put more people in the audience which is more FUN for us to sing to. It will also put more dollars in the chapter treasury so we can continue to enjoy the current level of expenditures. One thing Don forgot to mention is that it may help to break it down by weeks so it does not seem to be so overwhelming. 

Lansing Logo

Sell Sell Sell
(click image for website)

from Lansing Woodshedding Weekly
by Paul Howe Editor, Steve Whittaker, and Don Horton
CapitalCityChordsmen.org

Ticket and Ad Sales


by Steve Whittaker

Myth #4 $18 is too much money. Too much money for what? A tank of gas?

When selling you have to communicate to the buyer the VALUE of what your selling. 18 dollars is 18 dollars. $18 for a
hamburger is not a good value, $18 for a tank of gas is a good value. The tried and true way of doing this is to break down the
components of what is being purchased. In our case I would start with the chapter chorus. We are a very good singing chorus
that is working very hard to give the customer every bit of his money's worth. We are the reigning district champions. We are worth coming to see all by ourselves. Emphasize the fact that we draw large crowds throughout the year, all by ourselves. (We had hundreds at the Lake Lansing Park).

Next is our chapter quartets, each of which is doing a mini-show of their best stuff. These quartets are hired by community
groups to come and perform and your customer can see both them and the chorus, each a value in their own right for one price.

But wait, there's more! Our Headline Quartet, Nightwatch, is an national known comedy quartet. They are energetic and hilarious.

But that's not all! All this high powered, energetic, thoroughly rehearsed and professionally performed entertainment is
brought to you from the most comfortable, and best designed venue in the Greater Lansing area-The Warton Center. Only the
best groups get to perform there.

By the time you are done, your customer should think the ticket price a bargain for all that they will get, and truthfully, I think it is. I've asked some of our seasoned members if they have ever had anyone say that they thought the shows in the past
were not worth the ticket price, and the answer has been no. So sell value.

Make 5 calls each week along the follow up calls as needed. Every man should feel the excitement of the show, the responsibility to learn the music and sell tickets for the show to reach it optimum success. Don gave us a handout to help us have the necessary tools for success in selling. Get excited before you dial.  Enthusiasm sells. 

Prepare a positive mental attitude. 

As you make your calls, consider the following to build a good positive attitude as to "why" people (your friends, neighbors, co-workers, relatives) may want to attend our show "Have Harmony Will Travel". 

1. You joined the Barbershoppers for fun & fellowship. Are you fulfilling that desire?

2. You enjoy singing and you want to share your hobby and talents with others. (Like the person your calling)

3. You heard a barbershop chorus or quartet or both before and you liked it.

4. Remember the thrill of competition or your first show? Get that excited when your selling tickets.

5. Remember how good you looked and felt and how proud you were in your new tux!!! Show this enthusiasm when making your calls.

6. Let your friends and neighbors know you’ve got something you’re happy about sharing with them

7. The Wharton center is beautiful & has GREAT acoustics and virtually no bad seats. If they have been there before they know this. If not, encourage them to come one time and see if they agree!

8. The Chorus which you belong to has vastly improved over the past year We Are currently the 2007 District Champions and you want to share your talents with them.  Remember 80%-90% of our audience comes because they want to see their friend or relative perform.  Sure they will be impressed with our headliners but they are really coming to see you. 

9. Our talent is come of the best in the world.  Our Guest Quartet is a great comedy quartet called "Nightwatch". 
They are past Buckeye Invitational Comedy Quartet Champions.

10. Our shows are strictly family entertainment.  Bring mom, dad,grandma, grandpa, and all the kids.

The Show is March 8, 2008, 7:30 p.m. To Beat the Rush for Parking they should be in their seats by about 7:00 p.m. Suggest they ask friends, neighbors, and co-workers etc. to come to the show with them. Maybe even go out to dinner prior to the show.